FAQ's
HELP CENTER
FREQUENTLY ASKED QUESTIONS
What are GCMS notes?
Why order GCMS notes?
- It helps you to track your application.
- You can analyze your application to see any missing information or documents in the submitted file.
- You can prepare for any upcoming document requests as mentioned in GCMS NOTES.
- You can know the exact scenario of your application as the notes contain detailed information of each and every step by the immigration officer.
- You can see if your representative did his job properly on the application.
- GCMS PLUS notes also help you to get all the documents submitted by you or your representatives while submitting the application. So, you can check the documents submitted by him by ordering GCMS PLUS notes
Why use GCMS WORLD?
Quick Response Time: All the Emails, Messages, Calls, WhatsApp chats are replied within 24 business hours.
Same Day Order Processing: All the orders are processed the same business day of receiving the consent form.
Multi-Channel Support: Users can contact us using multiple channels including Call, Email, WhatsApp, Facebook Messenger.
SSL Encryption: Our website is SSL Encrypted to securely collect and transmit data between user and the server ensuring secure transaction.
Data Security & Privacy: Data security and privacy is our topmost concern. User data and any information collected is kept on secured servers.
Competitive Prices: We offer the services at the best prices possible. We intend to help the applicants by keeping the prices lower and process simpler.
Payment in Multiple Currencies: Multiple currencies and payment methods are accepted using secured gateways. Alternate payment methods are also available.
Proudly Canadian: We are based in Toronto, Canada and are therefore bound to all federal and provincial laws to keep your data safe and conduct business ethically.
Account for Easy Access: On GCMS WORLD, all orders are processed after creating accounts to ensure that your information is securely stored during the application process.
When should you order GCMS notes?
How are GCMS NOTES beneficial to me?
GCMS NOTES help you in the following ways-
- Keeping a tab on your files
- Knowing status of your application
- Ensure work is being done on your file
- Prepare and submit for any document requests in time frame
- Check errors by assessing officers
- Mitigate risk by knowing each step that's happening with your process
- Preparing for the interview
- Knowing the officers concern's in case of interview
- Insight in the process
- Reasons for rejection
- Reopen the case in case of rejection by oversight of officer
- Know the mistakes made to improve your next application submission
How to order GCMS notes through GCMS WORLD?
Create an account: Register for an account on our website using your email address.
Choose the payment currency: USD/CAD/ INR/EUR/GBP/CNY/KRW/NGN/PHP/PKR. Select from bottom of the page. Currency will be changed on the payment page.
Choose type of notes: GCMS NOTES, GCMS DOCUMENTS, GCMS PLUS, CBSA NOTES, CSIS NOTES.
Checkout with secured payment gateway: Express checkout using Apple Pay, Google Pay, PayPal and Shop Pay. You can also make the payment using Visa, Mastercard, Amex (Credit and Debit) cards.
Send us the Consent form: After submitting the order, you will receive order confirmation in the email along with the Consent form, Sample Consent form and Instructions. Fill the form following the instructions and send it to us.
Receive Acknowledgement: Your order will be processed and you will receive acknowledgement email.
Check status: You can check the status under order history on your account page.
Delivery: Notes will be emailed to you the same business day of receiving them from the concerned authority.
How much time does it take to receive GCMS NOTES?
Does ordering GCMS NOTES delay my application processing?
No, ordering GCMS NOTES has no impact on the processing times of your application. There is no reason to believe that the process can be delayed. Instead, its been observed that some files which were not touched from long time gets noticed as the officers go through the file before releasing the notes under the ATIP request.
Can I order GCMS notes without letting my representative know about it?
Yes, you can anytime order your GCMS notes without the knowledge of your representative. You just need to have your Application number and can can order your notes here.
What is the difference between CBSA and CSIS NOTES?
CBSA takes help of CSIS in the process of security screening. While some cases gets transferred to CSIS, others are not. Its recommended to order both CBSA and CSIS NOTES to know about the status of background check and screening.
Why does GCMS NOTES and CBSA NOTES look similar?
GCMS NOTES and CBSA NOTES look similar to each other but there is a difference. The GCMS NOTES has the security information retracted whereas the CBSA NOTES includes the security information as well.
Which notes should be requested, CSIS or CBSA?
How much time does it take to get CBSA and CSIS NOTES?
It takes anywhere from 40-50 days to get CBSA and CSIS NOTES. But as these notes are sent to us via mail instead of email, there can be more late due to postal delays. Although the process is lengthy, we make sure that the notes are sent to you as soon as we receive them.
Do you have any discount for GCMS requests?
We at GCMS WORLD try our best to provide the most affordable services for GCMS requests.
We have special offers for existing clients placing consecutive GCMS requests. Sign up for offers and updates by submitting your email address in the SUBSCRIBE window on bottom right of our page.
We also have special packages for Immigration companies and service providers. Simply CONTACT US to find out about corporate discounts.
Its been more than 24 hours and my order is not processed. Do i need to contact you?
No. The service time is 24 business hours (3 business days). No orders are processed on Saturday or Sunday since we are closed.
Please do not contact us unless the timeframe has passed since we use automated tools in the background and everytime you contact us, you are assigned a new sequence order.
Example:
Consent form submiited on Sat/Sun will be processed by end of Wednesday.Consent form submiited on Monday will be processed by end of Thursday.Consent form submiited on Tuesday will be processed by end of Friday.Consent form submiited on Wednesday will be processed by end of Monday.Consent form submiited on Thursday will be processed by end on Tuesday.Consent form submitted on Friday will be processed by end of Wednesday.
Can we track ATIP requests (GCMS/CBSA) through tracking number provided?
What is your REFUND POLICY?
Its been more than 30 days and the order has not been received. What should I do?
Do we need to enquire about the status of request before the average processing time has passed?
We at GCMSWORLD forward the requested records on same day we receive them from IRCC/CBSA.
Therefore, there is no need to enquire if we have received the records yet.
Multiple enquiries about the status before passing of 40 days only puts more pressure on our resources.
You only need to contact us if 40 days has passed since you received "APPLICATION FILED" confirmation email and you have not received the records.
Do we need to follow up on the order placed on the website?
No.
We at GCMSWORLD, try to forward the records the same day we receive them at all times. As the IRCC/CBSA do not have any online tracking system in place, we are unable to request status of request from concerned authorities. Therefore, we highly rely on communication from their end about the status, extensions or release of records. Once we receive any communication regarding the request, we forward the same to the customer. Therefore, there is no need to follow up and we keep customers informed of all the updates, release of records when we get them.
Do you provide monthly updates?
Why is my order taking so long?
Due to Covid-19 restrictions in place, the offices of the concerned authorities are running at reduced operational capacity to curb the spread of Covid-19.
As a result, there are huge delays in processing of record requests.
Due to the above mentioned, we are not receiving records or replies in timely manner. We request you to understand and patiently wait for your orders to be completed.
What are extensions?
All the records are requested under the Access to Information & Privacy act. The concerned authorities can take extensions when they are unable to fulfill the requests within reasonable time of 30 days.
Extensions can be taken for limited and specific reasons, which are listed in the following sections of the Acts:
Section 9 of the Access to Information Act
Section 15 of the Privacy Act
Due to Covid-19, not all requests are being processed in 30 days.